Privacy Policy

Welcome to Anzore Closet, doing business as “Anzore.” We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit anzorecloset.com (the “Site”), including any related products, services, features, and communication channels offered by us (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the Services immediately.

1. Information We Collect

We may collect the following types of information when you use our Services:

• Personal Information: Information you voluntarily provide, such as your name, email address, phone number, mailing address, date of birth, CNIC/identification details, and payment information when you create an account, place an order, or contact us.
• Account Credentials: Username, password, and security-related information used to access your account.
• Transaction Information: Order history, purchase details, deposit and withdrawal records, and referral activity.
• Usage Data: Information about how you access and interact with the Site, including pages viewed, time spent, device information, browser type, IP address, and referring URLs.
• Cookies and Similar Technologies: We may use cookies and similar tracking technologies to enhance your experience, analyze traffic, and remember your preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account, and to authenticate you.
• To process and fulfil your orders, deposits, and withdrawals.
• To provide customer support and respond to your inquiries.
• To send you order updates, account notifications, and promotional communications (where you have opted in).
• To improve and personalize your experience, our products, and our Services.
• To monitor and analyze usage trends and measure the effectiveness of our marketing.
• To detect, prevent, and address fraud, security issues, and technical problems.
• To comply with legal obligations and enforce our policies.

3. Cookies and Tracking Technologies

Our Site may use cookies, pixels, and similar technologies to collect information about your browsing activity. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the Services may not function properly without cookies.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating the Site, processing payments, delivering products, or providing support services, under confidentiality obligations.
• Business Transfers: In connection with a merger, sale, or acquisition, your information may be transferred as part of the business assets.
• Legal Requirements: When required by law, regulation, legal process, or governmental request, or to protect our rights, safety, and property.
• With Your Consent: We may share your information with third parties when you have given us explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for safeguarding your account credentials and for any activity that occurs under your account.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal and contractual obligations.
• Restriction: Request that we restrict the processing of your information in certain circumstances.
• Opt-Out: Withdraw consent or opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

9. Third-Party Links

Our Site may contain links to third-party websites, including social media platforms such as Instagram and LinkedIn. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us at:

This Privacy Policy is part of our Terms & Conditions. By using our Services, you consent to the practices described in this policy.